Terminal appointment management
Stage 2 · Dispatch & Drayage Operations
P1Core Operations
Four-Lane View
Software Function
- ›Appointment booking across port systems (eModal and successors) with slot-hunting bots Dual-transaction optimizer: pair empty-in with loaded-out at the same terminal visit Appointment-to-driver-HOS feasibility check before confirming Missed-appointment auto-rebook with reason capture
Service Provider / Admin
- ›Exceptions desk handles terminal system outages and walk-up policies Tracks appointment hit-rate by terminal — data for port relationships
User — Driver / IOO
- ›Appointments matched to their HOS and location — no impossible windows Turn-time tracked per terminal; the app warns about slow terminals in advance
Customer — Client / FF / NVOCC
- ›Appointment status visible on the shipment record; missed-slot recovery handled and narrated by us
Software Function
- ›Appointment booking across port systems (eModal and successors) with slot-hunting bots Dual-transaction optimizer: pair empty-in with loaded-out at the same terminal visit Appointment-to-driver-HOS feasibility check before confirming Missed-appointment auto-rebook with reason capture
Competitors
eModal/CargoSprint (appointment monopoly, payments-capture incentive post-acquisition), PortPro (booking integrations)
Differentiation
Post-acquisition, eModal’s owner monetizes payments, not efficiency. We optimize appointments around the driver’s week and the dual transaction — the tractor’s time is our unit of profit.
Make It Better
Highest dual-transaction rate in the harbor: every terminal visit planned as empty-in/loaded-out whenever physics allows.